WARRANTY
WARRANTY
CALL SIGN SAWDUST LLC
Limited Warranty
Effective Date: 1/31/2025
1. Warranty Coverage
CALL SIGN SAWDUST LLC ("we," "our," or "the Company") proudly offers this Limited Warranty covering defects in materials and workmanship for all high-end wooden coffee tables purchased directly from us or through authorized retailers.
2. Warranty Period
This Limited Warranty is valid for [1 YEAR] from the original date of purchase. Proof of purchase, including the original sales receipt, is required to validate warranty claims.
3. What Is Covered
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Defects in materials, including cracking, warping, and splitting under normal residential use.
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Defects in craftsmanship, including issues with joinery, structural stability, and finish integrity.
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Premature deterioration of hardware (if applicable).
4. What Is Not Covered
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Damage due to misuse, abuse, neglect, or improper care (e.g., exposure to extreme temperatures, humidity, or direct sunlight).
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Normal wear and tear, including scratches, dents, stains, or fading.
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Damage caused by unauthorized repairs, alterations, or modifications.
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Commercial, rental, or non-residential use.
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Natural variations in wood grain, color, texture, and slight irregularities inherent to handcrafted products.
5. Warranty Claim Process
To initiate a warranty claim:
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Contact us at hello@callsignsawdust.com with proof of purchase and detailed photos of the defect.
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Provide a description of the issue and any relevant circumstances.
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We will assess the claim and may request to inspect the product in person or via additional documentation.
6. Remedies
If a defect covered by this warranty is confirmed, we will, at our discretion:
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Repair the defective product at no charge,
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Replace the product with the same or comparable item,
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Or issue a partial or full refund, depending on the situation.
7. Limitations of Liability
This warranty is the sole and exclusive remedy for defects in your coffee table. We are not liable for incidental, indirect, or consequential damages arising from the use or inability to use the product, to the extent permitted by law.
Thank you for choosing CALL SIGN SAWDUST LLC. We stand behind the quality of our craftsmanship and appreciate your business.